We are closely monitoring the progress of COVID-19 and consulting the latest guidance from the Centers for Disease Control and Prevention (CDC). The health and well-being of our valued guests, staff and community are extremely important to us. As we progress with visitors and guests, we will continue to make safety our top priority for everyone visiting and working at our resort.
What to Expect on Hilton Head Island
As of July 1, the Town of Hilton Head Island will have a mask requirement for all customers in commercial spaces, such as grocery stores, pharmacies, hotel lobbies, restaurants, retail stores and bars. For all information regarding this requirement, please refer to the Town of Hilton Head’s website https://www.hiltonheadislandsc.gov/.
Hilton Head Island Parks and Beaches have been opened with limitations. Please refer to the following link for more information (https://www.hiltonheadislandsc.gov/publicsafety/coronavirus/faq.cfm).
What to Expect at the Resort
Resort Amenities:
Resort pools and exercise facilities will be open with limitations per state and local regulations.
Accommodation Safety:
This plan presents what we will do to keep our guests, employees, and our community safe. Each operating department has its own customized set of procedures, even more detailed than the summary presented here. It relies on the best available sanitization methods to ensure everyone enjoys a safe and memorable stay here at the resort. We will continue to refine and update our plan as we see adjustments from expert advice. Our procedures are extensive and for good cause will continue for safety of all.
Physical Distancing:
Guests will be advised to practice physical distancing by maintaining six feet of separation from other groups of guests not traveling with them. This includes checking in, using elevators, or casually moving about the resort. Employees will be reminded to practice these same measures when dealing with guests and other employees whenever possible.
Resort Staff & Guest Safety Measures:
These above-mentioned items are a summary of some actions the resort and guest will see happening to ensure all measures are taken here on property. More detailed items are implemented and staff will be working diligently to ensure that we are taking every measure available to provide safe vacations and working environments.
Thank you to all guests for abiding by these safety precautions.
Management